Loading... Please wait...
Follow us on facebooke
Connect with us    


Website Use Terms & Conditions

Welcome to our website. This website with URL address www.ivorycoat.com.au is owned and operated by VetCo Australia Pty Limited. Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern VetCo Australia Pty Limited’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘VetCo Australia Pty Limited’ or ‘us’ or ‘our’ or ‘we’ refers to VetCo Australia Pty Limited, the owner of the website, whose registered office is Level 12, 200 Queen Street, MELBOURNE, Victoria, 3000, Australia, 90163771640. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

1.       The content of this website is for your general information and use only. It is subject to change without prior notice.

2.       This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: country of origin, location, IP address.

3.       Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

4.       Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5.       This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6.       All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

7.       Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

8.       This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

9.       Your use of this website and any dispute arising out of your use of it is subject to the laws of Victoria.

10.     You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

11.     These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

12.     These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

13.     You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

14.     Our Cancellation and Refund Policy is as follows: You are entitled to a refund for goods or services if you return the goods in original condition, provide proof of purchase ( e.g. your receipt or invoice) and the item or services has a problem which, if it had been known at the time of purchase, would have stopped a person from purchasing the item or the item is not of acceptable quality. The company is not required to provide a refund or replacement if you change your mind.


Security capabilities and policy for transmission of payment card details:

This online store does not handle card information directly and instead uses a third party, BigCommerce.com for the safe transmission of credit card details. We use an SSL certificate through BigCommerce to protect the personal and payment details of all shoppers when they buy through this store. When you as a shopper proceed to the checkout you will be redirected to a secure site, https:// store-xhqax36.mybigcommerce.com to complete your purchase.

Our third party provider has Level 1 PCI compliance protecting the store from hackers. Our store through the use of BigCommerce is PCI compliant. Big Commerce’s entire network is independently audited against stringent PCI Security Standards every three months. BigCommerce is featured on both VISA and MasterCards list of PCI-compliant providers to ensure you a safe online purchase.  



The information contained in this website is for general information purposes only. The information is provided by www.ivorycoat.com.au and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.  If you do not think they are reasonable you must not use this website.

In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

Any advice, statements, opinions or information contained on this website have been prepared without taking into account your objectives, financial situations or needs.  Before acting on any such advice, statements, opinions or information on this website, we recommend that you consider whether it is appropriate for your circumstances and seek professional advice where necessary.

From time to time, this website may also include links to other websites which are not under our control. These links are provided for your convenience to provide further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.